Adina Apartment Hotel Frankfurt Westend

The 4 star Adina Apartment Hotel Frankfurt offers stylish accommodation in the Europa district in Frankfurt am Main, 300 metres from the Frankfurt Exhibition Centre and only 160 metres from the Skyline Plaza shopping area. Guests can enjoy 24 hour reception, secure parking and multipurpose meeting facilities.

Covid-19 - Everything You Need to Know
The past few weeks have confronted us with new challenges. The Adina Hotels in Europe were open all the time and will remain so. During this time, the parent company TFE Hotels has established a comprehensive catalogue of measures with strict cleaning and safety standards that meet or even exceed the guidelines of the World Health Organization (WHO) and the Ministry of Health for best practices worldwide.
The health and hygiene program is called "Clean Touch" and is a safety culture that is firmly embedded in the company.
The hotel want to ensure all the guests that your health and well-being are the top priorities. It is therefore important to us that you, The guests, can travel with a good feeling and feel safe with us. Since you will surely have many questions prior to your arrival, The hotel have summarized a collection of all the answers to the most frequently asked questions for you as per the below:
How am I protected at the reception during check-in and check-out?
Disinfection stations and marked waiting areas are located in the reception area to ensure compliance with the safety distance. COVID-appropriate signage has been introduced. There is a plexiglass pane between the guest and the receptionist. Pens and key cards are disinfected regularly. Payment is made contactlessly by card payment devices.
How is the recommended minimum distance of 1.5 m from other guests and employees
guaranteed?
Floor markings are placed in public areas such as the reception area and waiting areas to avoid accumulation.
A maximum of 2 people is allowed in the lifts at the same time. Our team members are following the distance rules and are paying attention to the minimum distance to each other. The staff also ask you to make sure to keep the safety distance in the hotel. For conferences and meetings, the state space restrictions apply and a special table and chair line-up is set up. In case the minimum distance cannot be maintained, The hotel provide mouth-nose covers.
Is there an obligation to cover your mouth and nose?
It is compulsory to wear a mask in all public areas of the hotel.
Are the fitness and wellness areas open?
For safety reasons, our fitness and wellness areas including pool and sauna are out of order until further notice. The pool and fitness area in the Adina Cologne, Adina Copenhagen, Adina Nuremberg and the Adina Vienna Belvedere is open again according to strict hygiene requirements and access restrictions. In the Adina Leipzig, Adina Hamburg Michel and Adina Hamburg Speicherstadt the sauna has reopened in addition to the pool and fitness area. In the Adina Berlin Mitte only the fitness area is available again.
How is my breakfast served?
The hotel currently offer breakfast as room service. If you already have breakfast included or would like to add this to your stay at check-in, you will be asked to fill out an order form. Room service now operates with knock and drop contactless delivery. Your breakfast will be delivered in the morning at your desired time.
In the Adina Berlin Mitte and Adina Copenhagen the restaurant is open for breakfast again in compliance with all hygiene and distance regulations. Breakfast and hot drinks are served at the table in the restaurant. In the Adina Berlin Checkpoint Charlie, Adina Berlin Hackescher Markt, Adina Cologne, Adina Hamburg Michel, Adina Hamburg Speicherstadt, Adina Leipzig, Adina Nuremberg and Adina Vienna Belvedere breakfast is offered as a buffet.
Are the restaurants and bars in the hotels open?
The restaurants and bars will remain closed. In the Adina Cologne, Adina Copenhagen, Adina Hamburg Michel, Adina Hamburg Speicherstadt, Adina Leipzig and Adina Vienna Belvedere, both the restaurant and the bar are open again for guests. Alternatively, hotel offers contactless room service for breakfast in the morning. For this, Adina has a comprehensive food safety program that goes far beyond the legally required HACCP standards. In the lobby shops you will find a sufficient selection of food, beverages, packaged food and frozen products that can be prepared in the own kitchens of our studios and apartments. You are also welcome to use our shopping service.
How do hotels take care of disinfection?
Sanitation levels were increased in hotels across all high traffic, high touchpoint and shared area surfaces. The hotel have also increased the frequency of cleaning processes in public bathrooms, toilets and other public areas. Hand sanitizer stations are now located in common areas and at key touch points, i.e. in front of lifts. The dishes are cleaned in the dishwasher at 85 ° C after each use and are therefore safe to reuse.
How is my room cleaned?
Daily room cleaning is carried out in consultation with the guests so that the guest and housekeeping staff do not
meet each other. The hotel implement very high hygiene standards, which is why the housekeeping team always wears
a mouth-nose cover and disposable gloves when cleaning. Virucidal cleanser and disinfectants are used for cleaning.
The hotel have decluttered unnecessary items from hotel rooms like extra pillows, blankets, decorative items, pens and information folders. Salt and pepper shakers were replaced with sachets. High touch points in rooms are given extra attention. The laundry is cleaned at 95 ° C. Deep cleaning processes post stay were elevated from commercial grade to hospital grade.The Adina Apartment Hotel Frankfurt Westend is a hotel.